{"id":7821,"date":"2025-10-08T07:14:53","date_gmt":"2025-10-08T07:14:53","guid":{"rendered":"https:\/\/onlyhealth-insurance.com\/faq\/"},"modified":"2026-02-19T09:45:22","modified_gmt":"2026-02-19T09:45:22","slug":"faq","status":"publish","type":"page","link":"https:\/\/onlyhealth-insurance.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Vous avez des questions sur votre couverture sant\u00e9 \u00e0 l\u2019\u00e9tranger ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tNotre FAQ est l\u00e0 pour vous guider. OnlyHealth vous accompagne partout o\u00f9 la vie vous m\u00e8ne, en vous aidant \u00e0 trouver des r\u00e9ponses aux questions les plus fr\u00e9quentes sur l\u2019assurance sant\u00e9 internationale<\/b>. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Explorez toutes nos questions ci-dessous, ou soumettez votre propre demande. Notre FAQ est con\u00e7ue pour vous apporter des r\u00e9ponses rapides et claires aux situations les plus courantes lorsque vous vivez, travaillez ou prenez votre retraite \u00e0 l\u2019\u00e9tranger<\/b>. De la compr\u00e9hension de vos options de couverture \u00e0 la mani\u00e8re dont les demandes de remboursement sont trait\u00e9es, vous trouverez des informations pratiques qui simplifient votre exp\u00e9rience. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Et si vous ne trouvez pas ce que vous cherchez, nos conseillers sont l\u00e0 pour vous aider<\/b>. Un expert d\u00e9di\u00e9 peut examiner votre situation et vous fournir des conseils personnalis\u00e9s, vous garantissant d\u2019obtenir les bonnes r\u00e9ponses et la protection adapt\u00e9e \u00e0 vos besoins. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tContactez votre conseiller d\u00e9di\u00e9<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Questions g\u00e9n\u00e9rales sur la couverture sant\u00e9 internationale <\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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| \u00c0 qui s\u2019adresse OnlyHealth ? <\/h3><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tNos plans sont d\u00e9di\u00e9s aux expatri\u00e9s de longue dur\u00e9e et aux clients mobiles \u00e0 l\u2019international qui attendent un soutien m\u00e9dical haut de gamme<\/b>.\n\nNous servons des particuliers fortun\u00e9s, des athl\u00e8tes professionnels, des familles s\u2019installant \u00e0 Monaco ou en France, ainsi que des clients recherchant une gestion de sant\u00e9 de type conciergerie. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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| Puis-je acc\u00e9der aux soins courants et pr\u00e9ventifs ? <\/h3><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Absolument<\/strong>. La couverture inclut les consultations m\u00e9dicales quotidiennes, les bilans annuels, les services dentaires et optiques<\/strong>, ainsi que des d\u00e9pistages avanc\u00e9s et des programmes de sant\u00e9 sur mesure. <\/p>

Les soins pr\u00e9ventifs sont au c\u0153ur de notre philosophie.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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| Ma famille peut-elle \u00eatre couverte par le m\u00eame plan ? <\/h3><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Bien s\u00fbr. Les conjoints, les enfants et les personnes \u00e0 charge peuvent tous \u00eatre inclus<\/strong>, avec des prestations ajust\u00e9es pour r\u00e9pondre aux besoins familiaux tels que les soins de maternit\u00e9, la p\u00e9diatrie et les exigences de scolarit\u00e9 internationale.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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| Les cliniques priv\u00e9es et de luxe sont-elles incluses ? <\/h3><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tOui. Nous travaillons avec un r\u00e9seau international d\u2019h\u00f4pitaux de premier plan et de cliniques priv\u00e9es, garantissant un acc\u00e8s prioritaire \u00e0 des \u00e9tablissements m\u00e9dicaux de confiance o\u00f9 la qualit\u00e9 de service correspond \u00e0 vos standards de vie. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Demandes de prise en charge et remboursements <\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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| Comment soumettre une demande de remboursement ? <\/h3><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Les demandes <\/span>peuvent <\/span> \u00eatre<\/span> d\u00e9pos\u00e9es<\/span> num\u00e9riquement<\/span> via <\/span>notre<\/span><\/strong> plateforme<\/strong> s\u00e9curis\u00e9e. Vous <\/span>t\u00e9l\u00e9chargez<\/span> simplement<\/span> vos factures<\/span>, et <\/span>notre<\/span> \u00e9quipe<\/span> d\u00e9di\u00e9e<\/span> s\u2019occupe<\/span> du <\/span>reste<\/span>. <\/span> <\/span><\/p>

Pour les cas urgents, le paiement <\/strong><\/span>direct<\/span> aux<\/span> h\u00f4pitaux<\/span> \u00e9vite<\/span> toute<\/span> avance <\/span>de<\/span> frais<\/span><\/strong>.<\/span><\/span> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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| Dans quelle devise serai-je rembours\u00e9 ? <\/h3><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Nous<\/span> remboursons<\/span> dans la <\/span>devise<\/span> de <\/span>votre<\/span> <\/strong>choix<\/strong>,<\/span> euros, dollars, livres, yens,<\/span> pour s\u2019adapter \u00e0 <\/span>vos<\/span> pr\u00e9f\u00e9rences<\/span> bancaires<\/span>.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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| Quel est le d\u00e9lai habituel de remboursement ? <\/h3><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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La plupart des demandes sont <\/span>rembours\u00e9es<\/span> sous<\/span> cinq \u00e0 <\/span>sept<\/span> jours <\/span>ouvr\u00e9s<\/span><\/strong>. <\/span> <\/p>

Pour les <\/span>montants<\/span> plus importants<\/span>, <\/span>tels<\/span> que la <\/span>chirurgie<\/span> ou les <\/span>traitements<\/span> sp\u00e9cialis\u00e9s<\/span>, <\/span>l\u2019accord pr\u00e9alable<\/span> acc\u00e9l\u00e8re<\/span><\/strong> le processus<\/strong>.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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| Un service de conciergerie est-il disponible pour les cas complexes ? <\/h3><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Oui<\/strong>. Notre \u00e9quipe de <\/span>conciergerie<\/span> m\u00e9dicale<\/span> coordonne<\/span> les admissions<\/span><\/strong> hospitali\u00e8res<\/strong>, <\/span> les rendez-vous<\/span> chez des sp\u00e9cialistes<\/span><\/strong>, <\/span>les seconds avis m\u00e9dicaux<\/span><\/strong>, et <\/span>m\u00eame<\/span> les transferts<\/span> m\u00e9dicaux<\/span> de luxe<\/span><\/strong> si<\/span> n\u00e9cessaire<\/span>.<\/span> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Choisir le bon plan de sant\u00e9 international <\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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| Comment savoir quel plan me convient le mieux ? <\/h3><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Nos <\/span>conseillers<\/span> \u00e9laborent<\/span> des solutions<\/span> sur mesure <\/span>apr\u00e8s<\/span> avoir examin\u00e9<\/span> vos<\/span> ant\u00e9c\u00e9dents<\/span> m\u00e9dicaux<\/span><\/strong>, <\/span>vos habitudes<\/span><\/strong> de voyage et votre mode de vie<\/strong>. <\/span> <\/p>

Athl\u00e8tes <\/span>professionnels<\/span>, nomades <\/span>digitaux<\/span>, <\/span>retrait\u00e9s <\/span> voyageurs<\/span>, ou <\/span>familles<\/span> disposent<\/span> chacun <\/span>d\u2019options<\/span> d\u00e9di\u00e9es <\/span>con\u00e7ues<\/span> pour s\u2019adapter \u00e0 <\/span>leurs<\/span> risques<\/span><\/strong> et \u00e0 leurs habitudes<\/strong>.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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| Quelles sont les fourchettes de budget pour une couverture premium ? <\/h3><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Les budgets <\/span>varient<\/span> selon<\/span> l\u2019\u00e9tendue des garanties, mais <\/span>nos<\/span> membres<\/span> consacrent<\/span> g\u00e9n\u00e9ralement <\/span>une partie<\/span> de leur <\/span>investissement<\/span> sant\u00e9<\/span> \u00e9quivalente<\/span> \u00e0<\/span> leurs <\/span>d\u00e9penses<\/span> de luxe<\/span><\/strong>, <\/span>garantissant<\/span> un acc\u00e8s<\/span> fluide<\/span> \u00e0 des soins <\/span>m\u00e9dicaux<\/span> de premi\u00e8re classe <\/span>dans le monde entier<\/span>.<\/span><\/span> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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| Puis-je conserver ma couverture locale existante ? <\/h3><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Oui. <\/span>De nombreux<\/span> clients <\/span>choisissent<\/span> OnlyHealth<\/span> pour <\/span>compl\u00e9ter<\/span> leur<\/span> assurance <\/span>sant\u00e9<\/span> nationale<\/span> ou leur <\/span>couverture<\/span> d\u2019entreprise<\/span><\/strong>, <\/span>s\u2019assurant<\/span> des plafonds<\/span> plus \u00e9lev\u00e9s<\/span>, <\/span>des \u00e9tablissements<\/span> priv\u00e9s<\/span> et une portabilit\u00e9 <\/span>internationale<\/span>.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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| Dois-je passer un examen m\u00e9dical avant d\u2019adh\u00e9rer ? <\/h3><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Un <\/span>questionnaire<\/span> de sant\u00e9 <\/span>est<\/span> g\u00e9n\u00e9ralement<\/span> requis<\/span><\/strong>, et pour une <\/span>couverture<\/span> de haut niveau<\/span> ou des forfaits de bilan de sant\u00e9, une <\/span>\u00e9valuation<\/span> pr\u00e9ventive<\/span> peut<\/span> \u00eatre<\/span> incluse<\/span> lors de <\/span>l\u2019adh\u00e9sion<\/span>.<\/span><\/span> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

FAQ Vous avez des questions sur votre couverture sant\u00e9 \u00e0 l\u2019\u00e9tranger ? Notre FAQ est l\u00e0 pour vous guider. OnlyHealth vous accompagne partout o\u00f9 la vie vous m\u00e8ne, en vous aidant \u00e0 trouver des r\u00e9ponses aux questions les plus fr\u00e9quentes sur l\u2019assurance sant\u00e9 internationale. Explorez toutes nos questions ci-dessous, ou soumettez votre propre demande. Notre […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7821","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ sur l\u2019assurance sant\u00e9 \u2013 Support international OnlyHealth<\/title>\n<meta name=\"description\" content=\"Trouvez des r\u00e9ponses aux questions les plus courantes sur l\u2019assurance sant\u00e9. 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